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From time to time, Mediacom may offer a special rate to continuing customers that you may be able to take advantage of. If you are struggling to pay your Mediacom cable bill, try calling the corporate Mediacom customer service line for help. Checking your bill every month can help you to catch unauthorized activity, services that you didn’t agree to, or duplicate charges. If you are expecting the same charges every month for your Mediacom services, you may be less inclined to review your monthly bill. Plus, you’ll have written documentation in case of a billing dispute.
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This is a great way to confirm your understanding. If you can get an email or another document in writing that spells out the terms – that’s even better.
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As an extra measure, read back to the agent what you’ve written down to clarify that you haven’t misunderstood.
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